Phone Keypad Instructions

if you live in Indianapolis, or have unlimited cell phone calling, call NFB-NEWSLINE® at 317-522-1420. If you use a wired landline phone, have phone service with a cable company, or service that does not offer unlimited long distance, call our toll-free number at 888-882-1629). Please be aware that due to the variety of local calling plans and the number of local telephone companies, we cannot be responsible for any telephone fees or charges that may accrue from the listener’s use of NFB Newsline®. It is your responsibility to verify that calls made from Indiana numbers are local and toll-free.

Using the telephone keypad, enter your ID number and the security code you were given when you first became a subscriber. After the initial call, the system will remember your codes. You will need to enter your codes the first time you call
from a different telephone number.

Main Menu Choices

For NFB-NEWSLINE® tutorials and announcements, press (1)
For Your State’s Information Channel, press (2)
For Newspapers in your state, press (3)
For Your Favorites, press (4)
For Newspapers from a different state, press (5)
For Advertising Circulars from National Retail Chains, press (6)
For Magazines, press (7)
For Television Listings, press (8)
For Job Listings, press (9)
For Subscriber’s Control Panel, press (0)
From within the control panel, for Local Telephone Look Up, Press (1)
For Voice Control, press (2)
To resume reading where you last left off, Press (3)
To enter a global search, press (4)
For the complete tutorial, from the main menu, press (1)
Press (3) to advance to the next lesson or (1) to go back. You may also request NFB-NEWSLINE® Instructions in an audio format, or Click Here for Our Audio Instructions Page.

After selecting a category from the main menu, you can choose from newspapers, magazines, or topics and then follow the prompts. The NFB-NEWSLINE® service holds today’s, yesterday’s, and the most recent Sunday edition, if one is published. After selecting the paper or magazine you wish to read, the system will prompt you to select the section you wish to read for example, Sports, Editorial, News, etc.

NFB-NEWSLINE® Keypad Commands

When in an article, use these key commands to navigate through NFB-NEWSLINE®:
To return to the previous article, press (1)
To return to the beginning of the current article, press (2)
To move to the next article, press (3)
To read the previous line, press (4)
To return to the beginning of the line, press (5)
To read the next line, press (6)
To slow down the speaking speed, press (7)
To change the speaking voice, press (8)
To speed up the speaking speed, press (9)
To go back one menu, press Star
For help Mode for the current menu, press Pound
To spell, press Pound (5) and follow the directions
To search for a word or phrase, press Pound Pound and follow the directions
To hang up, press Pound (3)
To pause for one minute, press (0)
To control the speech, press (00)
To lower the volume, press (1); to raise the volume, press (3);
To lower the pitch, press (4); To raise the pitch, press (6)
Slow down the voice with (7) change the voice with (8) or speed up the voice with (9).

Your Favorites

To personalize your reading choices, use the Favorites option. You may save up to six newspapers in this menu. To enter Your Favorites, press (4)
To begin the process of adding newspapers to Your Favorites, press (7) A list of newspapers will be presented in categories including national, Spanish, magazines, and then states in alphabetical order in groups of six. Select the desired state where the paper is published and follow the instructions to select the paper you wish to add. While in the list of states, press (9) to advance to the next group of states in alphabetical order. After following the prompt to select the state of interest, listen for the available list of newspapers and press the appropriate key to add your selection to the list. The system will then return to the list of favorites you have selected.
To select another favorite, press (7); to delete a Favorite, press (8); or to delete all selections from Your Favorites, press (9).


If you need help at any time while in an article or TV Listing, press Pound.
You will hear NFB-NEWSLINE® say: Press the star key to exit Help, Press any other key to learn about its function. When you press a key, NFB-NEWSLINE® will tell you what that key does within the current feature.

Spell Mode

While reading an article, if you hear a word you would like to spell, press the pound key followed by (55). The system will read the word on which you have paused. Use the keypad to select the word you’d like to spell and then press (2)

Spell Mode commands

To go to the first word of the previous sentence, Press (1)
To spell your chosen word, press (2)
To go to the first word of the next sentence, press (3)
To go to the previous word, press (4)
To re-read the word on which you’ve paused, press (5)
To go to the next word, press (6)
Once pressing (2), NFB-NEWSLINE® will read your chosen word one letter at a time. Pressing (2) for a second time will spell the same word again. when you are ready to go back to reading the article, press the star key.

Instructions for TV Listings

From the main menu, press (8) for TV listings. The first time, you must tell us where you are located and how you receive your television signal. Go through the prompts and enter your zip code, then select your service provider from the menu, then select your time zone. After you do these steps, NFB-NEWSLINE® will retrieve your programming information. It will start at the first channel in your lineup at the current time. For help with these commands at any time, press the pound key.

TV channel Navigation Menu

To go back one channel, press (1)
To jump to a different time, date, or channel, press (2)
To go forward one channel, press (3)
To go back in time to the previous program on the current channel, press (4)
To repeat the current program listing including the date, press (5)
To go forward to the next program on the current channel, press (6)
After your initial call, the menu for TV Listings will offer you the following:
To change your setup, press (1)
To go directly to TV Listings, press (2)
To create a temporary setup that will not be saved, press (3)
To go directly to your Favorite TV listings, press (4)
To manage your Favorite Channels list, press (5)
To personalize your TV Listing choices, take advantage of the Favorite’s option. At the first menu in the TV listings, you can press (5) to create your Favorite Channels list. The system will then bring up the channel lineup. Navigate through the channels to find the favorite ones you wish to add.
To go back one channel, press (1)
To go forward one channel, press (3)
To jump straight to the channel number you desire, press (2)
To add the channel to your Favorite Channels list, press (4)
At this point, you will be prompted to keep the channel number assignment or to change it. After you have initially set up your Favorites List, you can then go directly to your Favorites List by pressing (4) on the TV Listings menu.
To jump to a particular channel, press (2)
To add a favorite, press (4)
To delete, press (6)
Press the pound key for help managing TV Favorites
For those of you who receive your television signal with an antenna, you can retrieve your listings. However, you will want to create a Favorites List in order to assign the proper channel number to your channel. Listen for the call letters of your local channel and then add that channel to your Favorites List. You will then have the opportunity to assign a number to that channel. If you have a satellite company for your service provider, the local antenna channels will be imported into the beginning of your lineup automatically. You can also do a Favorites List to assign a channel number to these channels.

Search Mode

To use the Search feature, press the pound key twice while reading an article within the publication you wish to search. NFB-NEWSLINE® will prompt you to enter your search word or phrase. There is a two-digit numeric code for all letters, numbers, and punctuation marks. See chart. After entering the appropriate codes, it will search the entire publication you are reading to find your keyword or phrase. As you enter each character, it will read your entry back to ensure accuracy. When you have finished entering the word or phrase you would like to search for, press (99). Newsline will begin reading the first article in which your search word occurs. To hear what you have entered so far, press (96). To backspace to delete one character, press (97). To erase the entire word or phrase to start over, enter (98). To skip to the next occurrence, press the (3) key. Keep in mind that your keyword or phrase may appear in an article more than once. NFB-NEWSLINE® may tell you there are ten matches for your search, but all ten could be in the same article.

Search Feature Chart

LETTERS A Through Z: (01) through (26) Respectively
A: (01) B: (02) C: (03) D: (04) E: (05) F: (06) G: (07) H: (08) I: (09) J: (10)
K: (11) L: (12) M: (13) N: (14) O: (15) P: (16) Q: (17) R: (18) S: (19) T: (20)
U: (21) V: (22) W: (23) X: (24) Y: (25) Z: (26) Colon: (27) Period: (28) Slash: (29)
NUMERALS 0 through 9, 30 through 39 Respectively
0: (30) 1: (31) 2: (32) 3: (33) 4: (34) 5: (35) 6: (36) 7: (37) 8: (38) 9: (39)
Double-Quote: (40) Single-Quote: (41) Comma: (42) Asterisk: (43) At Sign: (44)
Dash: (45) Left Parenthesis: (46) Right Parenthesis: (47) Pound Sign: (48) Dollar Sign: (49)
Question Mark: (50) Exclamation Point: (51) Semicolon: (52) Percent: (53) Plus Sign: (54)
Equals: (55) Less Than: (56) Greater Than: (57) Underscore: (58) Ampersand: (59)
Delete Character: (97) Clear Phrase: (98) Start Search: (99)

As you enter each pair of digits, NFB-NEWSLINE® will announce the entered letter or number. If NFB-NEWSLINE® does find the key word you have entered, it will start reading at the beginning of the article in which it found your key word. To go to the next search result, press (3) and repeat this step to proceed through all the results. NFB-NEWSLINE® will tell you the section and the article with the key word or phrase. If it does not find your key word, it will resume reading where you were.